Shipping policy

Shipping Policy

Fulfillment & Shipping Times

All orders are processed and fulfilled within 1–3 business days. Once your order is shipped, you’ll receive a tracking number via email.

Shipping is handled by our U.S. fulfillment partner and is currently only available within the United States.

Delivery Estimates (USA only)

  • Standard Shipping: 2–5 business days

  • Shipping Carrier: USPS or equivalent

  • Shipping Cost:
     • Flat rate: $5.95
     • Free shipping on orders over $59

Please note: delivery times are estimates and not guaranteed.

Shipping Area

At this time, we ship within the United States only.
International shipping will be available in the future.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number.
If you haven’t received your tracking information within 3 business days, please contact us at:
📩 support@nordblood.com

Delays & Exceptions

We are not responsible for delays caused by:

  • Postal or carrier disruptions

  • Weather or natural events

  • Customs clearance (if applicable)

  • Incorrect or incomplete shipping addresses provided by the customer

Once the package is handed over to the shipping carrier, risk of loss and title transfer to the customer.

 

Lost or Damaged Packages

If your order is marked as delivered but not received, or arrives damaged, please contact us within 7 days of the marked delivery date.
We’ll work with the carrier to resolve the issue or send a replacement when appropriate.